Hangzhou Metro rolls out multiple reforms to enhance the passengers' travel experience, which showcases Hangzhou's persistent efforts to improve the people's well-being.

Luggage lockers are added at several pilot metro stations, convenient for tourists to temporarily store their luggage to travel in the city. Plans are underway to expand this service to more stations by the end of the year.

In addition, the passengers are exempt from security checks when transferring from Hangzhouxi Railway Station to the metro station. This measure increases the transfer efficiency and benefits more than 3,000 passengers every day.