Xiaozhi is a virtual social worker launched by the intelligent governance system used in Xiacheng district, Hangzhou. [Photo/zjol.com.cn]
Residential communities in Xiacheng district, Hangzhou are turning more intelligent, local media outlets reported on Dec 21.
This has been a result of the intelligent governance system being put into use on June 8 this year, which aims to bolster governance in local residential communities in a more efficient and targeted manner.
The system has gained data and technological support from City Brain, a platform popular in Hangzhou to improve urban management through the use of cutting-edge technologies like big data, cloud computing, and artificial intelligence.
It can also access data from government departments, such as public security, civil affairs, social security, and urban management, as well as social service organizations and property management companies at residential communities.
"The system has an automatic informing function, which can help us manage affairs at the first instance and has greatly improved our work efficiency," said Shao Lijing, director of the Xiandaicheng residential community.
"For example, a senior citizen in our community has just turned 90 years old and the system has informed me to help her apply for a higher old-age allowance."
Aside from senior care functions, the system also encourages younger residents to propose their ideas on residential community governance and to take on more active roles.