On July 9, China Tourism Research Institute issued “Report of China Tourist Satisfaction Degree Survey of the 2nd Season, 2014”. The survey was carried out in 60 sample cities in China where site questionnaire survey was conducted, network comments and complaints etc. were collected, and tourists were consulted for their satisfaction with environmental facilities, public service, natural ecology, sense of safety, bank card use convenience and hotel accommodation etc. Among the 60 sample cities, Hangzhou ranks the 3rd in general satisfaction and the 1st in entry port city satisfaction.