Xixi urban management team came across a difficult case the other day during their daily patrol – a foreigner walked her dog without permit.

Anna is a Belarussian who cannot speak Chinese at all. She can only speak a little bit English. How could the urban management team communicate with her? JIANG Jinchao, sub-leader of the team, solved the problem easily. He wrote Anna a notice to correct her behavior and explained Hangzhou’s policies and regulations about canine management in English.